Payment & Refund Policy
Important Digital Product Terms & Refund Exemptions
Because digital database files, direct server ZIP download tokens, and cloud storage mirror access links (Google Drive, Dropbox, MEGA) are generated and delivered instantly upon payment completion, all sales on DatabasePro are final and non-refundable once access or download tokens have been issued.
1. Payment Processing & GST Currency
All transactions on DatabasePro are processed in Indian Rupees (INR) through 256-bit SSL encrypted PCI-DSS compliant payment gateways (Razorpay), supporting Credit Cards, Debit Cards, Net Banking, UPI, and Digital Wallets. All orders include 18% Goods & Services Tax (GST) with official tax credit invoices provided for business GSTIN holders.
2. Immediate Digital Access & Delivery
Upon successful payment confirmation:
- You are redirected immediately to your secure Download Portal page.
- An automated confirmation email containing your tax invoice and download access token is sent to your verified email address.
- Direct Server ZIP streaming and high-speed cloud storage mirrors are activated instantly.
3. Legal Basis for Non-Refundable Digital Goods
Under Indian Consumer Protection (E-Commerce) Rules and international digital content standards, intangible database products cannot be physically returned or un-copied once delivered. Once a download token or mirror link is delivered to the buyer, the transaction is finalized.
4. Live Interactive Sample Data Inspection
To ensure 100% buyer confidence before purchasing, every dataset product listing includes a Live Interactive Sample Data Table displaying real column headers and sample data rows. Buyers are urged to inspect sample records before completing payment.
5. Support & Download Assistance
If you experience any issue downloading your files or accessing cloud links, our dedicated support team will verify and refresh your access links immediately. Contact us at hello@itindetail.com or use our Order Lookup Portal.